Terms and Conditions

Last updated: March 2026

1. What information can you find in the Terms and Conditions?

   1. In these T&C you will find, in particular, information about:

      1. the rules for using the game and the application and the technical requirements necessary to use the services,

      2. the rules for registering and maintaining the User account,

      3. the rules regarding User content, Author content, LivingEchos content and game content, as well as the rules for reporting illegal or inappropriate content and the appeals procedure,

      4. the rules of liability and additional statements related to the use of artificial intelligence systems,

      5. the right of withdrawal (if applicable),

      6. the rules for submitting and handling complaints,

      7. ways to contact Us,

      8. the rules for amending the T&C and terminating the use of the services.

   2. These Terms and Conditions form an integral part of the agreement concluded between You and Us.

2. What services do we provide?

   1. We provide services by electronic means consisting of making available an interactive, narrative mobile game based, among other things, on AI systems, enabling active participation in a dynamically shaped story.

   2. As part of the services, we provide in particular:

      1. access to the game and its functionalities via the App,

      2. the ability to create and maintain an account,

      3. saving game progress and personalising the experience,

      4. access to updates, new functionalities and content made available as part of the game’s development.

   3. Available game functionalities may depend on the selected subscription Model.

   4. In order to use the game, You must: (i) be an adult with full legal capacity, and (ii) be authorised to enter into a binding agreement with Us.

   5. We are the owner of the game and the application. However, some functionalities may be provided or operated by third parties, including in particular: platform distribution providers, payment service providers, technical infrastructure operators, analytics tools providers, or other solutions supporting the operation of the game. Such functionalities operate under the terms specified by the external providers.

3. How to start using the game?

   1. In order to use the game, you need:

      1. a mobile device compatible with the currently supported versions of operating systems indicated in the application description in the distribution platform provider’s store,

      2. Internet access,

      3. an active account with the distribution platform provider’s store enabling the download of the application,

      4. an active e-mail address.

   2. Before creating an account, you have access to the Terms and Conditions and the Privacy Policy. You should read them before you start using the services.

   3. By registering an account, you represent that you have read these Terms and Conditions, accept their provisions, and undertake to comply with them.

   4. Registration is carried out by completing the registration form in the application and providing the required data.

   5. One account is created for each User.

   6. We confirm receipt of the registration form by sending a message to the e-mail address provided during registration.

   7. The game is intended solely for adults with full legal capacity.

4. Subscription

   1. The service is provided under the selected subscription model.

   2. The use of the services is paid. However, We may allow the use of the service as part of a free trial period. The duration and terms of the trial period are specified in the price list or in the information provided before the trial begins.

   3. During the trial period, you gain access to the game to a limited extent, solely in order to familiarise yourself with its functionalities.

   4. We reserve the right to:

      1. limit the scope of functionalities available during the trial period,

      2. shorten or end the trial period at any time,

      3. delete data or content entered during the trial period after it ends if you do not activate a paid subscription within 7 days from the end of the trial period.

   5. After the trial period ends, further use of the game requires an active paid subscription in accordance with the selected plan and the price list applicable on the date the relevant billing period begins.

   6. The subscription renews automatically for the next billing period corresponding to the selected plan, unless the User effectively cancels it before the end of the current billing period, in accordance with the rules set out in these Terms and Conditions and the terms of the platform provider through which the payment was made.

   7. The agreement is concluded between You and Us. Distribution platform providers are not a party to this agreement and do not provide You with services related to the game’s operation, its content, or technical support, unless their terms and conditions provide otherwise.

   8. We will send confirmation of the conclusion of the agreement to the e-mail address indicated by You.

   9. Subscription purchase and settlements may be made via the distribution platform provider, in accordance with its terms and conditions. In such a case, the rules for cancelling the subscription and any refunds are determined by the relevant platform provider, and requests in this regard should be submitted in accordance with that provider’s procedure.

   10. To the extent permitted by law, we exclude the liability of distribution platform providers for claims related to the game, in particular those concerning its operation, content, conformity with the agreement, technical support, and claims resulting from using the application. This provision does not limit Your rights against Us arising from mandatory provisions of law.

   11. In matters concerning the operation of the game, its content, the User account, or complaints related to the service, please contact Us directly.

5. What does gameplay look like?

   1. LivingEchos is an interactive narrative game in which you can create your own worlds and stories or participate in worlds and scenarios prepared by Us or other users. gameplay consists of direct interaction with an artificial intelligence system that responds to your actions and co-creates the development of the narrative in real time.

   2. Depending on the selected mode, gameplay may be based on:

      1. a game world provided by LivingEchos (LivingEchos content), or

      2. a game world provided by a User acting as an author (Author content), or

      3. a game world created or modified by the User within the game’s functionality.

   3. You may use ready-made stories, scenarios and templates made available within the service, and you may also initiate your own narrative projects by defining their assumptions, mood, characters or world rules.

   4. During gameplay you may participate solely as a player by entering User content, or you may create and share game worlds as an author by providing Author content forming the context for gameplay.

   5. User content and Author content are processed by Us within the selected game world. On their basis, taking into account LivingEchos content and elements generated during gameplay, game content is created and made available to the User. game content may be of a mixed nature and arise from combining User content, Author content and LivingEchos content.

   6. The story does not have a predetermined, fully defined course. The direction of the story depends on Users’ activity, the assumptions of the world, and the way content is processed. Each gameplay session may be different and lead to different outcomes.

   7. Due to the use of AI systems, generated content may be dynamic, changeable and not fully predictable. We may develop and modify available worlds, scenarios, templates and game mechanics, which may affect interaction with the system and the course of gameplay.

6. User content and Author content

   1. By entering User content or Author content, you represent that:

      1. you hold all rights necessary to enter, use and process such content within the service,

      2. such content does not infringe third-party rights, including intellectual property rights, personal rights, or trade secrets,

      3. you are entitled to dispose of it to the extent necessary for it to be processed by artificial intelligence systems and for game content to be generated,

      4. its publication and processing do not violate applicable law.

   2. It is prohibited to enter, share or distribute User content or Author content that:

      1. is unlawful, including illegal content within the meaning of European Union law or national law,

      2. infringes intellectual property rights, personal rights or other third-party rights,

      3. contains content inciting violence, hatred, discrimination or the commission of a crime,

      4. is defamatory, misleading, or constitutes disinformation,

      5. contains pornographic content, in particular involving minors,

      6. contains malware or other elements that may disrupt the operation of the game or IT systems,

      7. otherwise violates these T&C.

   3. We may take actions in relation to User content or Author content where there is a justified suspicion of non-compliance with law or these Terms and Conditions, in particular by: (i) removing content, (ii) restricting its visibility, (iii) suspending or restricting access to the account, (iv) terminating the agreement in the event of serious or repeated breaches.

   4. Upon entering User content into the game, you grant Us a non-exclusive, royalty-free, transferable, worldwide licence for an unlimited period, with the right to grant sublicences to entities cooperating with Us, to the extent necessary to provide, develop, promote and secure the service.

   5. The licence includes the right to use User content in particular in the following fields of exploitation:

      1. fixation and reproduction by any technique, including digital, printing, magnetic recording, and storage in the memory of electronic devices,

      2. placing on the market, lending, renting and distributing copies on which the content has been fixed – to the extent applicable in the digital environment,

      3. storing in the memory of computers, servers, cloud computing and other ICT systems,

      4. processing, analysing, modifying, adapting, shortening, combining with other works or content, translating, and creating adaptations and derivative works,

      5. using for training, testing, validating, improving and developing artificial intelligence systems and algorithms used within the game,

      6. making available to the public in such a way that anyone may access it at a place and time of their choosing, in particular within the game, the application, the website or other digital channels,

      7. public display, performance, broadcasting and rebroadcasting, including on the Internet,

      8. use in promotional, marketing and informational materials concerning the game, including on social media, in presentations, press materials, advertising campaigns and on websites,

      9. use for analytical, statistical, archival, evidential and service security purposes.

   6. The granted licence includes the right to exercise and to authorise the exercise of dependent copyright (rights in derivative works) to the extent indicated above.

   7. Author content may be made available to other Users and used by LivingEchos to conduct gameplay in the author’s world, create and make available game content, and present the author’s world in the catalogue.

   8. Upon publishing or making Author content available in the game (whichever occurs first), you grant Us a non-exclusive, royalty-free, transferable, worldwide licence for an unlimited period, with the right to grant sublicences to entities cooperating with Us, to the extent necessary to provide, develop, promote and secure the service.

   9. The licence includes the right to use Author content in particular in the following fields of exploitation:

      1. fixation and reproduction by any technique, including digital, printing, magnetic recording, and storage in the memory of electronic devices,

      2. placing on the market, lending, renting and distributing copies on which the content has been fixed – to the extent applicable in the digital environment,

      3. storing in the memory of computers, servers, cloud computing and other ICT systems,

      4. processing, analysing, modifying, adapting, shortening, combining with other works or content, translating, and creating adaptations and derivative works,

      5. using for training, testing, validating, improving and developing artificial intelligence systems and algorithms used within the game,

      6. making available to the public in such a way that anyone may access it at a place and time of their choosing, in particular within the game, the application, the website or other digital channels,

      7. public display, performance, broadcasting and rebroadcasting, including on the Internet,

      8. use in promotional, marketing and informational materials concerning the game, including on social media, in presentations, press materials, advertising campaigns and on websites (including excerpts of the world),

      9. use for analytical, statistical, archival, evidential and service security purposes.

   10. The User may terminate the licence granted respectively for User content or Author content by giving one year’s notice, effective at the end of a calendar year, provided that such termination does not affect the lawfulness of the use of the content before the end of the notice period nor the possibility of further storage of the content to the extent justified by legal, archival obligations or the need to secure claims.

   11. Where functionalities enable interaction of multiple Users (including multiplayer mode), game content may include elements of User content or Author content processed, modified, compiled or combined by the software made available by LivingEchos. Such content does not constitute the exclusive property of any User.

7. Content notice and appeal procedure

   1. Any person may report content (as applicable: User content, Author content, LivingEchos content or game content) that they consider unlawful or contrary to these Terms and Conditions. The notice should include at least:

      1. a brief justification,

      2. an indication of the exact location of the content (e.g., world ID, thread ID, scenario ID or other element enabling its identification),

      3. the reporting person’s contact details.

   2. A notice may be submitted via a dedicated form in the application, on the website, or electronically to the indicated contact address.

   3. After receiving a complete notice, we assess it without undue delay. If the notice is found justified, we take appropriate measures as referred to in section 6.3 above.

   4. The reporting person and the User whose content is concerned may be informed of the decision, together with its reasons.

   5. The User whose content has been removed, restricted or who has been subject to other measures has the right to appeal within 6 months from being informed of the decision.

   6. We examine appeals diligently, impartially and within a reasonable time. If the appeal is upheld, we restore the content or withdraw the applied measures.

   7. In cases provided for by law, the User may use out-of-court dispute resolution by a certified body authorised under the Digital services Act (DSA), without prejudice to the right to pursue claims before the competent court.

8. Payment

   1. Current payment methods and prices are available on the website or with the platform distribution provider in the price list.

   2. Fees in the price list are stated in Polish zloty (PLN) as net amounts, i.e. excluding VAT.

   3. By accepting these Terms and Conditions, you consent to receiving VAT invoices electronically, without signature, to the e-mail address provided when registering the account.

   4. You are responsible for providing Us with correct and complete data necessary to issue and deliver the VAT invoice.

   5. We provide services in a subscription model. Payments are made in advance for the entire billing period.

   6. Payments are made via an external payment operator. This means that:

      1. after selecting a payment method you will be redirected to the payment operator’s website or application,

      2. payment data (e.g., card number, banking details) are processed directly by that operator and not by Us,

      3. we receive only confirmation that the payment has been made or rejected.

   7. The payment operator operates under its own terms and security rules, which you should review before making a payment. We are not liable for errors or interruptions in the payment system that are attributable to the operator.

   8. The fee for a new period will be charged automatically to your saved payment method.

   9. If charging the fee fails:

      1. we will make several further attempts,

      2. if payment still fails, we may suspend your access to LivingEchos or delete your account.

   10. You may change the selected subscription plan at any time:

       1. if you upgrade to a higher plan, the new fee will be charged proportionally,

       2. if you downgrade to a lower plan, the change will take effect from the next billing period.

   11. We do not refund fees for the unused part of a higher subscription plan.

9. Additional statements by LivingEchos

   1. The game has been designed and is being developed in compliance with applicable European Union law, including the assumptions of the Regulation of the European Parliament and of the Council (EU) on artificial intelligence (AI Act). The AI systems used within the game serve to create an interactive narrative and do not include practices considered unacceptable. In particular:

      1. we do not use subliminal or manipulative techniques intended to materially distort your decisions,

      2. we do not exploit vulnerabilities of persons resulting from their age, health condition, social or economic situation,

      3. we do not conduct social scoring,

      4. we do not predict or assess the risk of a natural person committing a criminal offence,

      5. we do not create or use facial recognition databases obtained through untargeted collection,

      6. we do not analyse users’ emotions in the workplace or in educational institutions,

      7. we do not classify persons based on biometric data to determine their race, beliefs, orientation or other sensitive characteristics,

      8. we do not use real-time remote biometric identification in publicly accessible spaces.

   2. The purpose of the game is to provide a safe, creative and entertaining environment for interaction with an AI system. We develop our solutions responsibly, with respect for users’ rights and freedoms.

   3. If during use of the game you notice the system operating in a way that may raise legal, security or ethical concerns, you may report it via the available contact channels. We analyse each report and, where necessary, take appropriate action.

   4. We reserve the right for the game or the application to be temporarily unavailable for technical reasons, in particular related to maintenance, updates, development of functionalities or ensuring system security. We will use due diligence to keep downtime as short and as non-disruptive as possible.

   5. Reviews published on the website or in our social media channels come from people who have used the game. We take steps to verify the authenticity of reviews to the extent technically possible.

   6. Information posted on the website, in promotional materials and in the application does not constitute an offer within the meaning of the Polish Civil Code, but an invitation to enter into an agreement.

   7. All elements of the game and the application that do not relate to User content or Author content, including in particular LivingEchos content, game content, graphic content, texts, audiovisual materials, mechanics, interface, trademarks and logos, are our property or are used under appropriate licences. Use outside the scope of permitted use under these T&C requires our prior written consent.

   8. The service does not include creating individual backups of Author content or User content. You are responsible for archiving content that is important to you.

10. Additional statements by the User

    1. You acknowledge and accept that the game is based on complex artificial intelligence models, including large language models (LLMs), which are probabilistic in nature. This means that generated game content may be inaccurate, incomplete, outdated, or contain fictional content (“hallucinations”). The game is for entertainment and narrative purposes, and generated content does not constitute advice or binding information.

    2. You undertake to use the game in accordance with its purpose, these Terms and Conditions, and applicable law, with respect for the rights and personal interests of others. In particular, you undertake:

       1. not to use the AI system in a manner contrary to law or good morals,

       2. not to use the game to generate unlawful or misleading content, content infringing third-party rights, or content that may cause harm,

       3. not to use the game to create, distribute or test solutions related to biometrics, critical infrastructure, systems for assessing persons, or decision-making producing significant legal or similarly significant effects on natural persons,

       4. not to use the game to make automated decisions about third parties, in particular in employment, education, access to services, or risk assessment.

    3. You undertake to independently verify generated content in every case where you intend to use it outside the game environment, in particular in professional, public or commercial activity.

    4. Using the game to send unsolicited commercial information, spam, or mass and unwanted content is prohibited.

    5. Introducing viruses, malware, scripts or code that may disrupt the security, integrity or proper functioning of the game is prohibited.

    6. You may not modify, bypass or disable technical safeguards, protection mechanisms or system processes, nor take actions that may lead to disruption, overload or damage to technical infrastructure.

    7. Attempts to reproduce, copy, decompile, reverse engineer AI models, their components or the game’s operating mechanisms are prohibited, except where explicitly permitted by law.

    8. You may not provide third parties with unauthorised access to your account or enable commercial use of the game by third parties without our consent. You must keep access data to the account confidential, including login, password and authentication codes.

11. Intellectual property

    1. For the duration of the agreement, we grant you a non-exclusive, non-transferable, revocable licence to use the game and the application, LivingEchos content and game content within their functionalities, solely for your personal use, in accordance with their purpose and these Terms and Conditions. The licence is granted for the duration of an active subscription or other entitlement to use the service.

    2. The licence includes the use of the game and the application in the following fields of exploitation:

       1. temporary reproduction of the software in the memory of the end device to the extent necessary to launch and use the game,

       2. displaying, playing and using the interface and functionalities of the application,

       3. saving and reading data within the User account,

       4. using LivingEchos content and game content solely within the functionalities provided in the game.

    3. The licence does not include the right to modify, copy, distribute, publicly communicate, decompile or create derivative works based on the game or its elements, beyond what is expressly permitted by law.

    4. You are not entitled to grant sublicences, make the game, the application or their functionalities available to third parties free of charge or for a fee, or to enable their use in a manner contrary to these Terms and Conditions.

    5. The website, the application or the game may contain links to third-party websites. We do not control their content or data processing rules and are not responsible for their content, security, or practices.

12. Right of withdrawal

    1. The right to withdraw from the agreement applies to a natural person concluding an agreement with Us that is not directly related to their business or professional activity (a consumer). The same rights may also be exercised by a natural person concluding an agreement directly related to their business activity, if it follows from the agreement that it is not of a professional nature for that person, in particular resulting from the subject of their business activity disclosed in relevant registers.

    2. If you are a consumer, as a rule you are entitled to withdraw from a distance contract within 14 days from the date of its conclusion.

    3. The right of withdrawal does not apply to an agreement for the supply of digital content or digital services not supplied on a tangible medium if we have begun performance with your prior express consent before the expiry of the withdrawal period and after informing you about the loss of the right of withdrawal, and you acknowledged this.

    4. Commencing use of the game, including activating a subscription or starting a trial period that includes access to the service functionalities, is equivalent to consenting to the commencement of performance before the expiry of the withdrawal period and acknowledging the loss of the right of withdrawal to the extent of the performed service.

    5. If the subscription was concluded via a platform distribution provider, rules regarding resignation, subscription cancellation and any refunds may be subject to the terms and procedures applicable with that provider. In such a case, refund requests should be addressed directly to the relevant provider in accordance with its rules.

13. Termination of the use of the services

    1. Regardless of the above, you may at any time resign from further use of the service by cancelling the subscription before the end of the current billing period, which will result in it not being renewed for the next period.

    2. We may terminate the agreement with notice effective at the end of the current billing period for important reasons, in particular in the event of:

       1. permanent discontinuation of the service,

       2. a material change in the scope or model of providing the services,

       3. an obligation arising from provisions of law or a decision of a competent authority.

    3. We may terminate the agreement with immediate effect in the event of:

       1. a material breach of these Terms and Conditions by you,

       2. using the service in a manner contrary to law,

       3. actions threatening the security of the system or other users,

       4. providing false data in a manner preventing performance of the agreement.

    4. If we terminate the agreement for reasons not attributable to you, you are entitled to a refund of the proportional part of the fee for the unused part of the billing period.

14. How can you contact us?

    1. You may contact us via:

       1. e-mail: contact@the-living-echoes.com

       2. a form or chatbot on the website.

    2. On the website we may make available a “create a ticket” form. You may use it to send us information about violations regarding User content, complaints, or other comments or objections.

    3. For communication with Us you may use Polish or English.

15. Complaints

    1. If the service is not in conformity with the agreement, you have the right to submit a complaint on the terms set out in the provisions concerning conformity of digital content or digital services with the agreement.

    2. A complaint may be submitted:

       1. electronically – to: contact@the-living-echoes.com,

       2. via the form on the website.

    3. In a complaint, it is recommended to indicate:

       1. data enabling your identification,

       2. a description of the non-conformity of the service,

       3. the date when the non-conformity occurred (if possible),

       4. your requested remedy.

    4. Lack of the above information does not prevent the complaint from being examined if it is possible to process it based on the data provided.

    5. If the service is not in conformity with the agreement, you may request that the service be brought into conformity. If this is impossible or would require excessive costs, we may refuse the request.

    6. If:

       1. bringing the service into conformity is impossible or has not been done within a reasonable time,

       2. the lack of conformity persists despite attempts to remedy it,

       3. the lack of conformity is material,

       4. you may submit a statement on a price reduction or withdraw from the agreement, insofar as permitted under applicable law.

    7. We will respond to the complaint within 14 days from the date of its receipt.

    8. If you are a consumer, you may also use out-of-court methods of dispute resolution and pursuing claims, including submitting a motion to a permanent consumer arbitration court, using assistance of a municipal or county consumer ombudsman.

16. Personal data

    1. Information about the processing of your personal data within the service can be found in the Privacy Policy.

    2. You undertake not to provide, when using the services — in particular in input data — your own or third parties’ personal data unless it is necessary for proper use of the services. In particular, you should not provide so-called sensitive data (e.g., health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation, genetic or biometric data).

    3. If the content you enter contains personal data beyond what is necessary to use the services, we may — without prior notice — take measures to reduce the risk of breaching the law, including removing such data or the entire content, anonymising it or blocking access to it, limiting account functionality, or suspending access to the service in the case of repeated breaches.

17. Amendments to the Terms and Conditions

    1. We may amend these Terms and Conditions for important reasons, in particular where:

       1. laws change,

       2. the way the game operates or the scope of services changes,

       3. we introduce new functionalities,

       4. we must adapt the Terms and Conditions to requirements of platform distribution providers or decisions of authorities.

    2. We will inform you of any planned change at least 14 days in advance — by e-mail or via a notice in the application. The notice will indicate the date from which the changes will apply.

    3. Changes will not infringe your rights or worsen the conditions of a subscription period you have already paid for, unless the obligation to introduce them arises directly from law.

    4. If you do not accept the changes, you may resign from the service before they enter into force — without additional costs — by deleting your account or cancelling the subscription.

    5. If changes are solely technical, organisational or editorial and do not affect your rights or obligations, they may apply from the date indicated in the notice of change.

    6. If you do not resign from the service before the changes enter into force and you continue using it, we will assume that you accept the new Terms and Conditions.

18. Final provision

    1. We are a company operating in Poland; therefore, the law applicable to the provision of services is the law of the Republic of Poland.

    2. If we fail to reach an agreement, any disputes arising from the agreement or related to the use of the services will be resolved by a court having jurisdiction in accordance with applicable law.

    3. These Terms and Conditions may be available in different language versions. In the event of discrepancies, the Polish version shall prevail.